Payment & Shipping
We accept all major debit and credit cards online and instore at our London Kensington Studioi ncluding Visa, Matercard and Switch.
Please note: Due to increase in fraudulent transactions, we have the right to reject credit card payments from a number other International Countries.
We do not accept personal checks. We do not ship COD. When you are ready to check out, you will be taken to a secure, one page check out.
You will be asked for your name (as it reads on your credit card)
Your billing address (to verify authorisation/Match)
Your phone number (during business hours in the event we need to contact you about your order)
Your email (where you can receive order confirmations and tracking info.)
Your credit/debit card type, number, expiration date & 3-digit code on the back of the card.
Important Note: Your billing address MUST exactly match the shipping address. If the shipping and billing addresses do not match, we will dispatch your order to your billing address. Please note if you choose PayPal as your payment method, your order will automatically be shipped to the address you provided on PayPal.
FREE SHIPPING AND DELIVERY
We value our International customers and offer FREE DELIVERY on all full lace wigs worldwide by DHL International Express (1 - 5 days) and delivery with the UK by Royal Mail Special Next Day Delivery (1 business day). Please note that all orders take 1 - 3 business days to process.